If the order or the product that you want to cancel have not been shipped yet, you can mail to our customer care support team on firstname.lastname@example.org
In case you have got off associate order, that has already been hand over to the traveller company on our finish, they'll still try delivery. Kindly don't accept for the delivery of the order. we'll not refund cash once product is ordered and payment is completed.
Products once purchased and opened will not be liable for return/refund as it’s consumable item.
Our shipments bear rigorous quality check processes before they leave our warehouse. but within the rare case that your product is broken throughout cargo or transit, you'll request for a replacement
Step-1 Contact our Customer Support team via email email@example.com immidiately once you received the product.
Step-2 Provide us with your order ID details and your request to replace the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference
Step-3 We will pick up the products within 2-4 business days. We will initiate the replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact.